SOPs are clear, step-by-step instructions for routine processes and tasks. They guide everything from daily workflows and technical operations to safety checks and client communications.
Consistency: SOPs ensure all team members follow the same processes, leading to reliable and high-quality results.
Efficiency: Clear instructions reduce confusion and errors, so you can focus on what matters.
Safety: SOPs outline important safety protocols for team and client protection.
Onboarding: New team members can quickly get up to speed using SOPs.
All official SOPs are stored in our internal knowledge base, accessible anytime you need guidance.
Your team lead or onboarding coordinator can help you locate SOPs for your role.
We regularly update SOPs based on team feedback and best practices. If you find a better way to do something, share your idea—improvement is always welcome at Elevate.